The add-in is built using the Microsoft API and can be used from Outlook on your desktop or the web. The comparison of features between these apps will help you decide which is the best to use for your organization. Note: the Outlook Plugin only works on Mac OS Mojave or below. If you are running Mac OS Catalina, you will need to use the Outlook add-in. The Outlook Plug-in now automatically converts appointments made in Outlook 2013. The Outlook subject is used if you enable the “Do not store Topic on Zoom cloud” option. It is now possible to make changes to the Settings window that pops up when using the Zoom Outlook Plugin; January 13th, 2017 Mac Version: 4.0.
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Hello Renee,Does this issue happen when you click the WebEx plugin in the Outlook 2016 for Mac client? Please capture a screenshot for further check.Based on the information you provided, the reason is that the earlier versions of the WebEx plugin are incompatible with the Outlook for Mac client after the updates. You can try the following suggestions to resolve the issue:1. Quit Outlook and check updates for the WebEx plugin.2. Uninstall WebEx plugin, and download the latest WebEx and re-install it.If the issue persists, please contact the for further help.
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We have dedicated support channel and they will help you further. Open Outlook and clickHelp-Contact Support.Regards,Rick - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread.
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January 2023
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